• Shipping Policy

  Thank you for shopping with us.

  Order Processing Time

  All orders are processed within 1–3 business days after receiving your order confirmation email. You will receive another notification when your order has been shipped.

  Shipping Time

  Estimated delivery time:

  • India: 5–8 business days
  • International: 7–15 business days

  Delivery times may vary due to location, courier delays, or public holidays.

  Shipping Charges

  Shipping charges Is Free.

  Order Tracking

  Once your order has been shipped, you will receive a tracking number via email or SMS.

  Delays

  We are not responsible for delays caused by courier services, weather conditions, or unforeseen circumstances.

  Incorrect Address

  Please ensure your shipping address is correct before placing an order. We are not responsible for orders shipped to incorrect addresses provided by customers.

Thank you for shopping with Indian Stree. We strive to ensure you are delighted with your purchase.

1. Returns Policy (7-Day Window)

You may request a return within 7 days of delivery, provided the item is:

• Unused and in its original condition.

• Retaining all original tags and packaging.

• Accompanied by proof of purchase or order confirmation.

2. Mandatory Opening Video

To process any claim for a return or exchange, a clear opening video of the package is mandatory. The video must:

• Start before you open the package.

• Clearly show the package label and seal.

• Show the damage or issue clearly, with no cuts or edits.

• Claims without a valid opening video will not be accepted.

3. Damaged or Incorrect Items

If you receive a defective or incorrect item, please notify us within 48 hours of delivery. Contact our support team with your order number and the mandatory opening video.

4. Non-Returnable Items

The following items are not eligible for return or exchange:

• Sale or discounted items.

• Gift cards.

• Customized or personalized products.

• Items damaged due to misuse or mishandling.

5. Refund Process

• Once we receive and inspect your returned item, we will notify you of the approval or rejection.

• Approved refunds will be processed to your original payment method within 5–7 business days.

6. Exchanges & Shipping

• Exchanges: We only replace items if they are defective, damaged, or the incorrect size/product was delivered.

• Shipping Costs: Return shipping charges are the customer's responsibility, unless the item received was damaged or incorrect.